Call Experts

or

(800) 374-0911

Call Experts is a family owned business with a fun, fast paced environment. We are looking for strong individuals who care about customer service and personal growth. Our Career Path offers you a chance to control your future and develop your career at your pace. Our training programs will help you develop skills in customer care, technology services, and career screening.

FAQ

What Benefits Do We Offer?

Most positions at CE are full-time. Benefits for all full-time staff include, accrual of PTO at three months of employment, Medical, Dental, & Vision plans available for enrollment at 90 days of employment and Life Insurance Coverage after 60 days of employment. After one year of employment retirement options are available, with a match, and employees birthdays are treated as a holiday and paid at time and a half, if you work on the day of your birthday.

Do We Offer Paid Holidays?

CE defines the following as Holidays: New Year’s Day, Memorial Day, Labor Day, Fourth of July, Thanksgiving, Christmas Day, and your birthday after one year of service. If an employee works on a holiday, their shift will be paid at time and a half. 

Can The Pre-Assessment Test Be Completed in the Office?

Yes. Feel free to come to the office to take the assessment Monday - Friday between 10am-3pm. Feel free to call the office for a location closest to you.

What Shifts Does CE Hire For?

CE is open 24 hours a day 7 days a week. We have a variety of shifts we recruit for. Range of schedules for first shift begin between 6am - 9am. Rand of schedules for second shift begin between 1pm - 4pm. 
 

How Long Is Training?

CE offers an in depth training that runs approximately 3 weeks. 

How long do people work at CE?

We are very lucky at CE to have employees with tenure reaching as much as 30 yrs with the company.

Employees Say

  • "When I was hired with Call Experts as a CSR, I'd had minimal job experience. They really invested in me through their in depth training & career development. Along with my hard work I was able to excel in my various positions throughout my 6 years (and counting) here."

  • "Having worked for a number of HIPAA compliant organizations I'll say that the method in which Call Experts acquires, maintains, and distributes sensitive information for their clients is second to none."

  • "It has been such a great experience and I am feeling so thankful for the opportunity to join the Call Experts Team. It is an amazing company and a great atmosphere to work in."

Open Positions

Customer Service Enthusiast/Call Center Representative

Location: Charleston, South Carolina

Customer Service Enthusiast/Call Center Representative smiley
Call Experts Call Center - Charleston, SC
Starting at $11 an hour

LOCAL and FAMILY OWNED BUSINESS – Come Learn how to be an Expert!

Fun, fast-paced Culture, Paid Vacation, Benefits, with Overtime Available!

Call Experts is a contact center located in West Ashley. We are GROWING and need WONDERFUL people. We offer a career path for all our employees that focuses growth and opportunity.

The best applicants will possess the following character traits:

  • Genuinely Friendly and Compassionate
  • Pays high attention to Detail
  • Flexible personality (Goes with the flow!)
  • Effective Communication Skills
  • Efficient and accurate typing skills
  • Great listener
  • Creative and proactive

Essential functions:

  • Must be able to operate the telephone, phone/headset, keyboard/computer system accurately using the company’s software.
  • Must be able to speak and hear clearly in order to effectively communicate with each caller.
  • Must be able to read English instructions for each account.
  • Must be on time and ready to take calls for every scheduled shift.
  • Must be able to efficiently type accurate messages into the system that correctly summarize callers’ needs.
  • Must handle each account based on the instructions for that account.
  • Must display genuinely friendly, engaging, and helpful personality, on and off the phone.
  • Must understand and act in accordance with company Core Values and policies.
  • Must be able to be flexible with their scheduled hours

For more information click below.

Job Type: Full-time

Required education: High school or equivalent.

Required experience: Prefer 3 Years of customer service experience. 

Please attach resume or brief overview of employment history to email!

Apply Now