Decades of experience, dedicated to success.

Experience the difference when excellence meets empathy.

Join us in building a future where support is always just a call away.

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Collage about Call Experts featuring diverse corporate settings highlighting teamwork, presentations, and employee engagement.

over 40

Years Of Experience

About Call experts

Making every call count since 1982.

At the heart of Call Experts lies a founding vision crafted in 1982 by founder Michael Leibowitz.

He knew that showing up for customers on the phone was essential for success. Businesses needed call-answering solutions, strategies, and technologies but didn’t know how to do it themselves.

So, he created Call Experts.

Our commitment to finding the best solutions, from time-tested strategies to cutting-edge integrations, continues to shape our exceptional services and results-driven teams.

1982 – Call Experts answer the first call for a client.

1989 – Our first category 5 hurricane; we remained fully operational with no blackouts.

2008 – Call Experts included on the Inc5000 list for growth and company size.

2010 – Fielded 100 millionth call for clients.

2019 – Launched our AI and Automated Analytics services.

2023 – Call Experts receives the ATSI Award of Excellence (14th year in a row) and CAM-X Award of Excellence (15th year in a row).

Our Mission

To be essential to businesses by providing phone answering solutions with impactful integrations that help them show up for their callers 24/7/365.

01. We are the people who help however we can.

02. we don’t just talk the talk, we walk the walk.

03. We are dedicated to excellence.

04. we show up for each other.

05. we are here to have fun.

06. We know people are at the heart of what we do.

Our vision

A world where we show up for each other and deliver every day.

At Call Experts, it’s not just what we do. It’s how we do it.

We are reliable. We are problem solvers. We are all hands on deck. And we have each other’s back.

We ask questions and listen to the answers because our expertise is rooted in curiosity.

We are here for the ones who do it all, who take pride in their customer’s experience, the ones who understand that every interaction is an opportunity to build loyalty, and that you can’t do it all alone.

Call Experts leadership team,

delivering excellence every day.

Abby Leibowitz

Chief Executive Officer

Jackie McCoy


Andrea Cranney

Director of Client Success

Haley Cheeks

Director of Operations

Kevin Gill

Director of Information tehnology

Melynda Toth

director of Human

Moshe Prystowsky

Director of Business Development


Building a culture of connection.

We exceed expectations by working together, leveraging our resources and creativity to meet the needs of our clients. We are here to build lasting relationships, celebrate shared success, and support each other every step of the way.

Human-centric culture

Supportive community

family owned and operated

over 40 years of industry expertise

Action-oriented ethos

continuous learning and development

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