Careers

Ready to excel on a team that leads with kindness and is focused on growth?

Discover how you can connect, grow, and make a difference at Call Experts ⤵️

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A smiling young woman with a headset on and dark hair pulled back, in the workplace. She is wearing a yellow shirt.
working at call experts.

Our Benefits for Your Success!

At Call Experts, we have various benefits to support you!

Full Time employees are eligible for health coverage including medical, dental, vision, and other voluntary coverages, after 60 days of employment. Retirement enrollment begins after 1 year of employment, with a match.

Our company defines the following days as holidays: New Year’s Day, Memorial Day, Labor Day, Fourth of July, Thanksgiving, and Christmas Day. Hourly paid employees will be paid time-and-one-half for all hours worked on a holiday. Full-time and part-time employees are eligible for paid holidays immediately upon hire.

Referral bonuses are offered. You’ll receive paid, in-depth training with our dedicated staff. Training for entry-level positions is usually 3 weeks long. Training length may vary depending on the specific position hired for. 

40 years experience

Career Paths

Health and wellness Benefits

Training and Support

Supportive Leadership

Full-time and Part Time Opportunities

Working at Call Experts – FAQ’s

Call Experts is a 24/7 facility. This affords us the luxury of being able to offer a variety of schedules for new employees. We offer full and part-time schedules depending on the current business need.

YES, our workforce is fully remote. We actively hire in several states, please refer to our job posting for more information.

Your equipment and setup must meet the following requirements:

  • PC type: NO CHROMEBOOK/NOTEBOOKS
    • Full Size or Compact Laptop
      • A full size laptop has 15” monitor, all f keys, and a number pad
    • Dual Monitors a plus
  • RAM- 8GB minimum
  • Hard Drive/Disk Size: 500GB total/ 50GB available
  • Operating systems: Windows 10 or newer
  • Hardwiring using ethernet connection-  required; no wifi
  • Ability to maintain the required internet speed of at least 25 Mbps and 5 upload
  • Headset with an external, USB microphone- No earbuds
  • A webcam is required 
  • Distraction free/private environment

Our culture focuses on developing growth opportunities. Our Experts develop individualized plans to monitor goals and achievements. Promotions and growth vary from individual to individual and are determined based on results and milestones set by our experienced Training and Development, HR, and Executive leadership.

Call Experts invests in our staff and offers growth opportunities for interested members regardless of department or management level. During routine reviews, every team member has the chance to set up a growth plan with continued supportive learning to improve both strengths and weaknesses.

Learn more about our Agent Training ⤵️

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