5 Tips for Preparing For A Holiday Rush
While most of the holiday shopping season occurs in November and December, preparing for a holiday rush will help your business when the time comes. The early bird rush is just around the corner. Start thinking about customer service strategies …
General, Technology, Tools, and Integrations
An Automated Phone Answering System Creates Time and Money!
An automated phone answering system can create time and money for your business by answering phone calls automatically and presenting callers with options immediately. Being known as the company offering the best support will boost your customer retention rates. Increasing …
Featured, Franchises, General, Healthcare Providers, Home Services, Human Resources, Professional Services
Understanding and Addressing Customer Needs Is Important!
The term customer needs can encompass various things, and when you’re getting started in business, it’s essential to take a step back and think about what your customers want. It’s one thing to offer something they think customers want or …
Featured, Technology, Tools, and Integrations
Deciphering ‘Call Forwarded Unconditionally’
In life and business, communication is vital, which is why today we’re deciphering ‘call forwarded unconditionally’ and what it means for your calls. Whether for personal or professional reasons, we rely heavily on our phones to connect with others. So, …
Every Missed Call is a Lost Opportunity
Did you know that every missed call is a lost opportunity? You’d be surprised how many businesses fail to respond to a missed call. Customer service is the backbone of any business. When customers are unhappy with a product they …
Featured, Franchises, General, Healthcare Providers, Home Services, Human Resources, Professional Services, Technology, Tools, and Integrations
How Outsourcing Reduces Costs
What Is Outsourcing? Many small business owners are overburdened with their to-do lists. Outsourcing is a business practice where an organization hires outside vendors to perform tasks typically done internally by employees. Outsourcing gives you more time to focus on other …
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