Read what our Experts have to say in the latest blog posts.

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Featured, Franchises, General, Healthcare Providers, Home Services, Human Resources, Professional Services

Understanding and Addressing Customer Needs Is Important!

The term customer needs can encompass various things, and when you’re getting started in business, it’s essential to take a step back and think about what your customers want. It’s one thing to offer something they think customers want or …

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A pair of blue forward arrow icons centered on a yellow background.

Featured, Technology, Tools, and Integrations

Deciphering ‘Call Forwarded Unconditionally’

In life and business, communication is vital, which is why today we’re deciphering ‘call forwarded unconditionally’ and what it means for your calls.  Whether for personal or professional reasons, we rely heavily on our phones to connect with others. So, …

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Featured, General

Every Missed Call is a Lost Opportunity

Did you know that every missed call is a lost opportunity? You’d be surprised how many businesses fail to respond to a missed call. Customer service is the backbone of any business. When customers are unhappy with a product they …

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Featured, Franchises, General, Healthcare Providers, Home Services, Human Resources, Professional Services, Technology, Tools, and Integrations

How Outsourcing Reduces Costs

What Is Outsourcing?  Many small business owners are overburdened with their to-do lists. Outsourcing is a business practice where an organization hires outside vendors to perform tasks typically done internally by employees. Outsourcing gives you more time to focus on other …

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