Thanksgiving, Black Friday, Cyber Monday, and winter holidays are coming! It’s official; you are entering the 2020 holiday season. Businesses don’t want to lose sales or brand reputation during the holiday season. If you’re actively engaging in workforce management practices, you should be prepared for these shifts. A rush in inquiries, sales, and customer support … Read more
You can find more than a few blogs for HR pros online. This makes the selection process for the best one complicated. And, here you are! You want to grow your knowledge base on HR, not on some random google search. We get it. Becoming a better HR professional shouldn’t be hard. To help make … Read more
Employee attendance data, tracking, and management are a problem for many organizations. Today, to manage your team, you must integrate the most powerful tools that can support the needs and questions of your management and team members. Do you know how much absences cost your business? Does your team have the employee attendance data they … Read more
Customer expectations are not uniform, nor are customer experiences. To build an ideal experience, you want to think about various characteristics, like social expectations, how they met your company, and which channel they choose to communicate with your company. Whatever shape or size of the expectations, it is essential to think through your experience to manage expectations. … Read more
How is your team handling absence management and absence tracking? Are you working with employees to identify and reduce any potentially avoidable causes of absenteeism? When your team shares a goal of improving employee health and the company’s bottom line, your culture and revenue will thrive. You will discover unknown trends and correlate those back … Read more
Call Experts Attendance Platform makes employee call-out, absence, and PTO tracking, reporting, and alerting so much simpler than utilizing spreadsheets. Does your company still track attendance with spreadsheets? Stop! When spreadsheets first became available, they provided lots of benefits, especially over-hand calculations, and written ledgers. Attendance tracking via spreadsheets offered an innovative method to save … Read more
Too many organizations use disparate, spreadsheet-based systems for employee time and absence tracking. Many organizations don’t think about attendance tracking technology until it is too late. Because of this, attendance tracking often is disconnected and lacks organization, and organizations experience inefficiencies every day. Not to mention, your organization is missing an opportunity to super-serve your team and … Read more
An HR team answering service can help HR professionals handle routine questions about employee management, development, and more. These services can also help them identify common challenges and improve communication with their team. This article will explain an HR team answering service and how it can help your business immediately. To run your company well … Read more
The term customer needs can encompass various things, and when you’re getting started in business, it’s essential to take a step back and think about what your customers want. It’s one thing to offer something they think customers want or even something they say they want—it’s another to understand their actual needs and fulfill them. … Read more
What Is Outsourcing? Many small business owners are overburdened with their to-do lists. Outsourcing is a business practice where an organization hires outside vendors to perform tasks typically done internally by employees. Outsourcing gives you more time to focus on other essential tasks, such as growing your business. In addition, using a third party means you … Read more